To our Valued Customers,

We want to take a moment to express our heartfelt gratitude for your loyalty and support as you have embraced the Proof brand. Over the past three years, we’ve dedicated ourselves to providing you with the best period reusable underwear products that not only meet your needs but are also good for the planet. As we move forward, we are excited to enter a new phase of learning that will help us better serve you.

As we transition into our learning phase, we will fulfill orders on our Shopproof.com website until January 30th, 2026.

We want to reassure you that our returns policy will remain in effect as usual.

• For any first time returns, we offer a 60-day Leak Free Guarantee. Begin your return 60 days or less after your purchase is received.
• For all other returns, the return window is 30 days from when your purchase is received.
• All items marked as “Final Sale” are nonrefundable and are not eligible for returns or exchanges.

Thank you once again for being a part of the Proof journey. We truly appreciate your support and understanding during this transition.

Warm regards,
The Proof Team

Click Here to contact Customer Service directly via phone or email for assistance.