Shipping & Returns

Order Processing Time

At Proof, we are committed to providing efficient shipping services. While the majority of our orders are dispatched on the same day or the next business day, we cannot guarantee this for every order.

Please be advised that we do not process or ship orders on weekends or holidays. Orders placed after 1 PM PST / 4 PM EST will be processed and shipped on the following business day. For instance, orders placed after 1 PM PST / 4 PM EST on Friday will be shipped the next Monday.

For Orders Under $100

Standard Shipping - $7 Flat Rate

Shipping time: up to 7 business days

Standard shipping is offered on qualifying U.S. orders. This offer is available to the contiguous United States plus Alaska and Hawaii (excludes Puerto Rico, Guam, APO/FPO, U.S. Territories and Minor Outlying Islands.)

Priority Shipping - $14 Flat Rate

Shipping time: 3 business days*

Priority Shipping is available for all United States based orders including Puerto Rico, Guam, APO/FPO, U.S. Territories and Minor Outlying Islands.

*We cannot always guarantee a 3 business day service to Puerto Rico, Guam, APO/FPO, U.S. Territories and Minor Outlying Islands. APO/FPO address ship time does not include Military Mail processing time, which has no guaranteed date.

For Orders Over $100

Free shipping

Shipping time: up to 7 business days

Free shipping is offered on qualifying U.S. orders. This offer is available to the contiguous United States plus Alaska and Hawaii (excludes Puerto Rico, Guam, APO/FPO, U.S. Territories and Minor Outlying Islands.)

Expedited Shipping - $9 Flat Rate

Shipping time: 3 business days*

Expedited Shipping is available for all United States based orders including Puerto Rico, Guam, APO/FPO, U.S. Territories and Minor Outlying Islands.

*We cannot always guarantee a 3 business day service to Puerto Rico, Guam, APO/FPO, U.S. Territories and Minor Outlying Islands. APO/FPO address ship time does not include Military Mail processing time, which has no guaranteed date.

Returns

 

For all orders placed on shopproof.com, please refer to the process below.

For any first time returns, we offer a 60 day Leak Free Guarantee:

  • Begin your return 60 days or less after your purchase is received.
  • Click Here to contact Customer Service directly via phone or email to begin your return.
  • Please provide Customer Service your Items to be Returned, Order Number and Email Address.
  • After approving your return, a refund will be issued in the original form of payment.
  • This process should be completed within a week.
  • Terms & Conditions: Proof reserves the right to a) limit the number of returns, b) void or reject any return in the case it is fraudulent, a violation of these terms, or any other inappropriate activity (abuse of the program) determined by Proof

For all other returns: Policy is the same as above, but the return window is 30 Days.

Final Sale Policy: Items marked as “Final Sale” are nonrefundable and are not eligible for returns or exchanges.